Privacy Policy

1. Controllers Information

Company Name: Akunas Magrum SL (hereinafter, the “Company” or the “Controller”)

Tax ID (CIF): B42502385

Address: Calle de Tabarca, 12, 03580 Alfas del Pi, Alicante, Spain

Phone:  +34 868 784 752

Email for data protection communications: info@akunas.com

1.1. Applicable Regulations

Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, concerning the protection of natural persons regarding the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), and where it does not contradict the aforementioned Regulation, with the provisions of Spanish legislation regarding personal data protection.

By providing us with your data, you declare that you have read and understood this Privacy Policy and give your clear and explicit consent for the processing of your personal data for the purposes and under the terms set out herein.

The Company may modify this Privacy Policy to adapt it to new legislative, jurisprudential, or interpretation developments from the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and the General Conditions that, where appropriate, apply to certain products or services if such access involves any particularity regarding the protection of personal data.

1.2. Data Protection Officer

The company does not have a Data Protection Officer.

2. Purpose of personal data processing

The processing of your personal data serves the following purposes:

• To provide information related to the products and services offered by our company, as detailed on this website, and which may be related to professional referrals in the field of real estate services.
• To arrange the contracting of our services through the acceptance of the corresponding estimate/order and/or the signing of a commercial contract.
• To send news and updates about our company, as well as updates to our product and service catalog, via email and/or post.
• To manage users of the website and, where applicable, activate and administer user registration in the website’s restricted area.
• To channel requests for information, suggestions, and complaints from interested parties for their management and resolution.
• To keep you informed, either electronically or via mobile devices, of any information that may be of interest to you.
• To manage the sending of the newsletter to users who subscribe.

2.1. Data Retention Period

Personal data will be kept only for as long as reasonably necessary to respond to queries, solve problems, make improvements, activate services, and meet legal requirements. This means personal data may be retained for a reasonable period even after the data subject has stopped using the website.

For subscriptions, personal data will be retained from the moment consent is given until it is revoked or a request is made to limit processing. In such cases, data will be kept blocked for legally required periods.

3. Legitimacy and Data collected

The legal basis for processing your data is the express consent provided through a positive and affirmative act (filling out the relevant form and checking the acceptance box for this policy) when you provide us with your personal data.

3.1. Consent to process your data

The legal basis for processing the personal data of users and/or clients is found in points (a), (b), and (c) of Article 6(1) of Regulation (EU) 2016/679 of 27 April.

• The user and/or client has given express consent for the purposes described that require processing of their personal data, as well as in the context of a contractual or pre-contractual relationship for handling their information request and/or service execution.
• The user and/or client has given express consent through a positive and affirmative act (filling out the relevant form and checking the acceptance box for this policy) when providing their personal data.

3.2. Categories of data

The data collected relate to identification data, such as: name and surname, phone number, postal address, company, email address, and the IP address from which the data collection form is accessed.

4. Security measures

In line with our commitment to ensuring the security and confidentiality of your personal data, we inform you that technical and organizational measures have been implemented to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing, or access, considering the state of technology, the nature of the stored data, and the risks they are exposed to, as per Article 32 of the EU GDPR 679/2016.

5. Data Disclosure

No data disclosures or international data transfers are planned, except as authorized by tax, commercial, and telecommunications legislation or when required by judicial authorities.

6. User Rights

Any interested party has the right to obtain confirmation on whether or not we are processing personal data concerning them. Data subjects have the right to access their personal data, request the rectification of inaccurate data, or request deletion when the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the restriction of data processing, in which case data will only be retained for the exercise or defense of claims. For reasons related to their particular situation, data subjects may object to the processing of their data. The controller will stop processing data unless there are compelling legitimate grounds or for the exercise or defense of possible claims.

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request restriction of its processing, the right to object to processing, the right to data portability, and the right to withdraw the consent given.

6.1. How to exercise your rights

To exercise your rights, you must contact the controller, requesting the relevant form for the right you wish to exercise. You may also contact the competent supervisory authority for further information about your rights. The contact details to exercise your rights are: phone +34 868 784 752 and email info@akunas.com Remember to include a copy of a document that allows us to identify you.

7. Consent to send electronic communications

Likewise, in accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding “I accept the sending of electronic communications” box, you are giving express consent for information about the company to be sent to your email address, phone, fax, or any other electronic means.